PRIVACY POLICY
Loan Machine Limited (we or us) are committed to protecting and respecting your privacy in the delivery of our Services (which are outlined in section 1 below).
This Privacy Policy sets out the basis on which
any personal data we collect from you, or that you provide to us, will be
processed by us. We have developed this statement so you understand how we deal
with your information and because we want you to feel confident about the
privacy and security of your personal information in connection with our
Services. This Privacy Policy is applicable to all websites owned and operated
by us (the Sites and each a Site) and to any information provided to us via our
I-Frame application form (the I-Frame Form) hosted on any of our Affiliates'
websites.
By visiting any of our Sites or by providing us
with information via the I-Frame Form you are accepting and consenting to the
practices described in this Privacy Policy.
For the purpose of the Data Protection Act (the
Act), the data controller is Loan Machine Limited of Englands Lane Business Centre, 47 Englands Lane, Gorleston, Great Yarmouth, Norfolk, England, NR31 6BE registered with the Information
Commissioner's Office under registration number Z9250764.
1 Services
1.1 As an introducer and credit broker we will
help you search for a loan and provide a matching service as follows (the
Services). To help you with your application and search for a loan, we pass
your data to a group of lenders and credit brokers on our lending panel
(Lending Partners). The lenders on our panel may be willing to enter into a
consumer credit agreement with you, subject to their assessment of your
creditworthiness and the affordability of the loan among other compliance
checks. On submitting your application, we also share your information with other
trusted regulated credit brokers who will simultaneously endeavour to match
your application with their lending partners. If we find a match, your
application is redirected to the lender's website.
1.2 We have commercial links with our trusted
Lending Partners and will generally receive a payment from them (not you) in
the form of a commission if we are successful in matching you or if they
actually fund a loan. Our panel currently consists of a large panel of lenders
and brokers and our matching services only relate to that group, therefore,
please note that the Services do not constitute an entire market search for
loan products. While our providers have been chosen to provide a variety of
products, there are other products on the market that are not available from
our panel and, one or more of them may be more appropriate or suitable for you,
so you may wish to shop around.
Trusted Lending Partners – that include Consumer Credit Lenders, Consumer Credit Brokers, Partners and
Consumer Credit Product Providers include:
Registered Name |
Trading As |
1plus1 Loans Limited |
1plus1 Loans |
Bamboo Limited |
Bamboo |
Everyday Lending Limited |
Everyday Loans |
Gain Credit LLC |
Lending Stream / Drafty (https://www.lendingstream.co.uk/legal/privacy-policy/ & https://www.drafty.co.uk/legal/privacypolicy/) |
Gracombex Limited |
The Money Platform |
Harvey & Thompson Limited |
H&T Money |
Lead Byte Limited |
Lead Byte |
Loan Machine Limited |
Lead Affinity |
Loan Marketing Limited |
Credit Perfect |
Loans 2 Go Limited |
Loans 2 Go |
Match the Cash Limited |
Guarantormyloan.co.uk |
Mindflow Marketing Limited |
Mindflow |
Mobile Money Ltd |
Mobile Money |
PDL Finance Limited |
Mr Lender |
Quint Group Limited |
Quint |
Response Funding Limited |
Response Funding |
RS Datatech |
UK Credit Ratings |
Silver City Tech Limited |
Silver City |
Stagemount Limited |
QuidMarket |
T Dot UK Limited |
T.uk |
TM Advances Limited |
TM Advances |
Total Home Loans Direct Limited |
THL Direct |
UK Credit Limited |
UK Credit |
Valour Finance Limited |
Savvy.co.uk |
Western Circle Limited |
CashFloat.co.uk |
William Ellis Sinclair (ZA033005) |
William Sinclair |
Serpable Limited |
Serpable Limited |
Evergreen Finance London Ltd |
MoneyBoat.co.uk |
Valour Finance Limited |
Savvy.co.uk |
My Finance Club Limited |
MyFinanceClub.com |
Choose Wisely Limited |
Choosewisely.co.uk |
Fund Ourselves Limited |
Fund Ourselves / WeLendUs |
Everything Financial Technologies Limited |
Everything Financial |
Loans Warehouse Ltd |
Loans Warehouse |
Leadtree Global Ltd |
Leadtree Global |
Automotive Online Ltd |
Quick Car Finance (QCF) |
Quidie Limited |
Fernovo |
Warwick Financial Services Ltd |
All The Lenders |
Vanquis Bank Limited |
Sunflower Loans |
Fizzyy Ltd |
Fizzyy Ltd |
Scores Matter Limited |
ScoresMatter |
Tiger Lion Financial Limited |
LoanTube |
Media Blanket Limited |
Media Blanket |
Madison CF UK Limited |
118 118 Money |
1 Finance Limited |
1 Finance |
Morley Capital Limited |
Simply Funded |
United Kapital Limited |
Capify |
Savvy Loan Products Limited |
Tick Tock Loans |
365 Business Finance Limited |
365 Finance |
The One Stop Money Shop Ltd |
The One Stop MoneyShop |
Jump Finance Limited |
Creditplus |
Our lenders and partners with whom we share your information may use it for their legitimate business interests to match applications, carry out fraud checks, carry out research such as analysis of market trends and customer demographics and to customise and develop the product/service which they offer to you or other individuals in the future. Most lenders might use this for up to 12 months.
1.3 We encourage you to consider the Lending
Partners' websites, FAQs, pre-contractual information and terms of the loan
documentation carefully to determine whether the loan offered is suitable for
your financial circumstances and whether you can afford to make the repayments
under the proposed loan throughout its term.
1.4 We do not charge you a fee for the Services
or offer advice which assesses the merits of entering into a particular loan.
If we match you with a lender it is not a specific recommendation and we have
not negotiated the terms of any loan agreements on your behalf.
1.5 As we are not a lender, we cannot guarantee
that completing and submitting your information via our Site will result in you
receiving a loan. Individual lenders may, at their discretion, require you to
complete their own application process and undertake further checks.
2 Information we may collect from you
2.1 By submitting your personal information via
our Site you acknowledge that we will acquire and transfer your data to our
Lending Partners for the consideration of the provision of a loan. This
personal information is processed under the legitimate interest condition.
2.2 We may collect and process the following
data about you:
2.2.1 Information you give us. You may give us
information about you by filling in forms on our Site or by corresponding with
us by phone, e-mail or otherwise. This includes information you provide when
you register to use our Site, subscribe to our services, fill in an application
form, participate in discussion boards or other social media functions on our
Site, enter a survey and when you report a problem with our Site or the I-Frame
Form. The information you give us may include your name, address, e-mail
address and phone number, date of birth, financial information and any
information we feel relevant and fit for purpose.
2.2.2 Information we collect about you. With
regard to each of your visits to our Site we may automatically collect the
following information:
(a) technical information, including the
Internet protocol (IP) address used to connect your computer to the Internet,
your login information, browser type and version, time zone setting, browser
plug-in types and versions, operating system and platform;
(b) information about your visit, including the
full Uniform Resource Locators (URL) clickstream to, through and from our Site
(including date and time); products you viewed or searched for; page response
times, download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), and methods used to
browse away from the page and any phone number used to call our customer
service number.
2.2.3 Information we receive from other sources.
We may receive information about you if you use any of the Sites we operate or
the I-Frame Form hosted on any of our Affiliates' websites. You agree that when
we collect that data that it may be shared internally and combined with data
collected on this Site. We are also working closely with third parties
(including, for example, business partners, affiliated websites, lenders,
advertising networks, analytics providers, search information providers, credit
reference agencies) and may receive information about you from them. Please see
more details below.
3 What we may do with information that we
have about you
3.1 As well as sharing your information with our Lending Partners to deliver
the Services, we may also use your information in the following ways:
3.1.2 to provide you with the best possible
service;
3.1.3 to notify you about changes to the
Services;
3.1.4 to ensure that content from our Site is
presented in the most effective manner for you and for your computer;
3.1.5 to allow you to participate in interactive
features of our service, when you choose to do so;
3.1.6 as part of our efforts to keep our Site
safe and secure;
3.1.7 to make suggestions and recommendations to
you and other users of our Site about services that may interest you or them.
3.2 In addition to the above, we may disclose
your personal information to third parties of whom we have carried out
sufficient data security due diligence checks on:
Trusted Lending Partners – that include Consumer Credit Lenders, Consumer Credit Brokers and Consumer
Credit Product Providers include:
Registered Name |
Trading As |
1plus1 Loans Limited |
1plus1 Loans |
Bamboo Limited |
Bamboo |
Everyday Lending Limited |
Everyday Loans |
Gain Credit LLC |
Lending Stream / Drafty (https://www.lendingstream.co.uk/legal/privacy-policy/ & https://www.drafty.co.uk/legal/privacypolicy/) |
Gracombex Limited |
The Money Platform |
Harvey & Thompson Limited |
H&T Money |
Lead Byte Limited |
Lead Byte |
Loan Machine Limited |
Lead Affinity |
Loan Marketing Limited |
Credit Perfect |
Loans 2 Go Limited |
Loans 2 Go |
Match the Cash Limited |
Guarantormyloan.co.uk |
Mindflow Marketing Limited |
Mindflow |
Mobile Money Ltd |
Mobile Money |
PDL Finance Limited |
Mr Lender |
Quint Group Limited |
Quint |
Response Funding Limited |
Response Funding |
RS Datatech |
UK Credit Ratings |
Silver City Tech Limited |
Silver City |
Stagemount Limited |
QuidMarket |
T Dot UK Limited |
T.uk |
TM Advances Limited |
TM Advances |
Total Home Loans Direct Limited |
THL Direct |
UK Credit Limited |
UK Credit |
Valour Finance Limited |
Savvy.co.uk |
Western Circle Limited |
CashFloat.co.uk |
William Ellis Sinclair (ZA033005) |
William Sinclair |
Serpable Limited |
Serpable Limited |
Evergreen Finance London Ltd |
MoneyBoat.co.uk |
Valour Finance Limited |
Savvy.co.uk |
My Finance Club Limited |
MyFinanceClub.com |
Choose Wisely Limited |
Choosewisely.co.uk |
Fund Ourselves Limited |
Fund Ourselves / WeLendUs |
Everything Financial Technologies Limited |
Everything Financial |
Loans Warehouse Ltd |
Loans Warehouse |
Leadtree Global Ltd |
Leadtree Global |
Automotive Online Ltd |
Quick Car Finance (QCF) |
Quidie Limited |
Fernovo |
Warwick Financial Services Ltd |
All The Lenders |
Vanquis Bank Limited |
Sunflower Loans |
Fizzyy Ltd |
Fizzyy Ltd |
Scores Matter Limited |
Scores Matter Limited |
Tiger Lion Financial Limited |
LoanTube |
Media Blanket Limited |
Media Blanket |
Madison CF UK Limited |
118 188 Money |
1 Finance Limited |
1 Finance |
Morley Capital Limited |
Simply Funded |
United Kapital Limited |
Capify |
Savvy Loan Products Limited |
Tick Tock Loans |
365 Business Finance Limited |
365 Finance |
The One Stop Money Shop Ltd |
The One Stop MoneyShop |
Jump Finance Limited |
Creditplus |
3.2.1 information that we obtain about you from
you and others may also be shared with other companies in the same group as us,
introducers and third parties and/or to contact you by letter, telephone, fax,
email, SMS or other means, again, providing that you give your consent,;
3.2.2 if the Company or substantially all of its
assets, are acquired by a third party, in which case personal data held by us
about our customers will be one of the transferred assets;
3.2.3 the particulars of your loan, such as the
amount funded, with the Affiliate for their accounting and administration
purposes (such information sharing will not typically include sharing your
personally identifiable information, although this may be necessary to resolve
complaints and disputes from time to time);
3.2.4 if you were introduced to us by a third
party, we will give them your contact details and sufficient information about
you for their accounting and administration purposes; and
3.2.5 if we are under a duty to disclose or
share your personal data in order to comply with any legal or regulatory
obligation, or in order to enforce or apply our Website Terms of Use and other
agreements; or to protect the rights, property, or safety of the Company, our
customers, or others. This includes exchanging information with other companies
and organisations for the purposes of fraud protection and credit risk
reduction.
5 Credit Reference and Fraud Prevention
Agencies
5.1 When you apply for a product or service you
confirm that all the information you have given is true and complete. When you
apply for a product or service you authorise the third party lenders to check
the following records about you and others (see below):
5.1.1 their own;
5.1.2 those at credit reference agencies (CRAs);
when CRAs receive a search from lenders they may place a search footprint on
your credit file that may be seen by other lenders. They supply to us both
public (including the electoral register) and shared credit and fraud
prevention information;
5.1.3 those at fraud prevention agencies
(FPAs).
5.2 Please be aware that CRAs link your spouse
or financial associate’s records together if you have joint accounts etc. and
these links will remain on your and their files until such time as you or your
partner successfully files for a disassociation with the CRAs to break that
link.
5.3 If false or inaccurate information is
provided and fraud is identified, details will be passed to FPAs.
5.4 Law enforcement agencies may access and use
this information.
6 Automatic gathering of information by our
Sites
6.1 Like many businesses on the internet, we use
Google Analytics to collect information about how visitors use our Sites,
including this Site.
6.2 To do this we use something called a cookie.
A cookie is a piece of data stored on the user’s computer tied to information
about the user.
6.3 We use the information to compile reports
and to help us improve this Site and our other Sites. The information that the
cookies enable us to collect, including the number of visitors to this Site,
where visitors have come to this Site from and the pages they have visited. The
information that we obtain using Google Analytics is anonymous - it does not
identify you personally.
6.4 If you make a loan application on our Site
we also need to use a cookie to help with the completion of the online
application form. The cookie is deleted when the user closes their
browser.
6.5 You can decline to give your consent to this
Site (and our other Sites) to use cookies but if you do so this may mean that
you cannot use some of the features of this Site or our other Sites.
6.6 More information about the use of cookies
can be found at www.allaboutcookies.org and there is information about Google
Analytics at:
http://www.google.com/intl/en/analytics/privacyoverview.html.
6.7 The Privacy and Electronic Communications
(EC Directive) (Amendment) Regulations 2011 requires that cookies can only be
placed on a computer where the user has given their express consent. You can
choose to accept or decline cookies when you first access our Site and upon
every visit thereafter. We require you to indicate your choice via an automated
"pop-up" box, which explains the cookies we use and what we use them
for. If you decline to accept our use of cookies or set your web browser to
decline their use, you will have only limited functionality in the use of our
Sites.
7 Our commitment to you about your personal
information
We will treat all your personal information as
private and confidential (even when you are no longer a client) and will not
give it to anyone else except in accordance with this Privacy Policy or if we
are required to do so by law or asked to do so by a court or regulator.
8 Where we store your personal data
8.1 The data that we collect from you may be transferred
to, and stored at, a destination outside the European Economic Area (EEA)
providing they have adequate safeguards in place to protect your personal data.
It may also be processed by staff operating outside the EEA who work for us or
for one of our suppliers. By submitting your personal data, you agree to this
transfer, storing or processing. We will take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with this Privacy
Policy.
8.2 We will retain your information securely
stored for as long as the law or our regulators require or, otherwise for our
legitimate business purposes. Your data will be will be kept for no longer
than what is deemed absolutely necessary.
8.3 Unfortunately, the transmission of
information via the internet is not completely secure. Although we will do our
best to protect your personal data through technical and organisational
measures, we cannot guarantee the security of your data transmitted to our
Site; any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try to
prevent unauthorised access.
8.4 Our trusted Lending Partners may receive your application and therefore may store the data you have
provided that forms your application. The lending partners that may receive and store the data you submit to us
are:
Registered Name |
Trading As |
1plus1 Loans Limited |
1plus1 Loans |
Bamboo Limited |
Bamboo |
Everyday Lending Limited |
Everyday Loans |
Gain Credit LLC |
Lending Stream / Drafty (https://www.lendingstream.co.uk/legal/privacy-policy/ & https://www.drafty.co.uk/legal/privacypolicy/) |
Gracombex Limited |
The Money Platform |
Harvey & Thompson Limited |
H&T Money |
Lead Byte Limited |
Lead Byte |
Loan Machine Limited |
Lead Affinity |
Loan Marketing Limited |
Credit Perfect |
Loans 2 Go Limited |
Loans 2 Go |
Match the Cash Limited |
Guarantormyloan.co.uk |
Mindflow Marketing Limited |
Mindflow |
Mobile Money Ltd |
Mobile Money |
PDL Finance Limited |
Mr Lender |
Quint Group Limited |
Quint |
Response Funding Limited |
Response Funding |
RS Datatech |
UK Credit Ratings |
Silver City Tech Limited |
Silver City |
Stagemount Limited |
QuidMarket |
T Dot UK Limited |
T.uk |
TM Advances Limited |
TM Advances |
Total Home Loans Direct Limited |
THL Direct |
UK Credit Limited |
UK Credit |
Valour Finance Limited |
Savvy.co.uk |
Western Circle Limited |
CashFloat.co.uk |
William Ellis Sinclair (ZA033005) |
William Sinclair |
Serpable Limited |
Serpable Limited |
Evergreen Finance London Ltd |
MoneyBoat.co.uk |
Valour Finance Limited |
Savvy.co.uk |
My Finance Club Limited |
MyFinanceClub.com |
Choose Wisely Limited |
Choosewisely.co.uk< |
Fund Ourselves Limited |
Fund Ourselves / WeLendUs |
Everything Financial Technologies Limited |
Everything Financial |
Loans Warehouse Ltd |
Loans Warehouse |
Leadtree Global Ltd |
Leadtree Global |
Automotive Online Ltd |
Quick Car Finance (QCF) |
Quidie Limited |
Fernovo |
Warwick Financial Services Ltd |
All The Lenders |
Vanquis Bank Limited |
Sunflower Loans |
Fizzyy Ltd |
Fizzyy Ltd |
Scores Matter Limited |
ScoresMatter |
Tiger Lion Financial Limited |
LoanTube |
Media Blanket Limited |
Media Blanket |
Madison CF UK Limited |
118 118 Money |
1 Finance Limited |
1 Finance |
Morley Captical Limited |
Simply Funded |
United Kapital Limited |
Capify |
Savvy Loan Products Limited |
Tick Tock Loans |
365 Business Finance Limited |
365 Finance |
The One Stop Money Shop Ltd |
The One Stop MoneyShop |
Jump Finance Limited |
Creditplus |
9 Your rights to access and correct your
information
9.1 The Act gives you the right to access
information held about you. If you would like a copy of some or all of your
information that we hold, as well as other related processing explanations,
please email or write to us (using the contact details provided below). We may,
if necessary, ask you to produce evidence of your identity to ensure it is
appropriate to share the information. Such requests are free of charge
unless manifestly excessive and we will provide a response to you within 30
days of receiving your request.
9.2 We want to make sure that the information we
hold is accurate and up to date. You may ask us to remove or correct
information you think is inaccurate. We will make all reasonable efforts to
delete your information from our files if it is deemed appropriate.
9.3 You have the same rights to know what
information is processed by any third party, or correct information held by
them by contacting them directly.
9.4 Our Site may, from time to time, contain
links to and from the websites of our partner lenders, advertisers and
affiliates. If you follow a link to any of these sites, please note that these
websites have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these policies
before you submit any personal data to these websites.
10 Notification of Changes
10.1 We may change our Website Terms of Use and
Privacy Policy from time to time. This Site will always show the current
version but we will only use information in accordance with the version in use
when the information was collected.
10.2 If we wish to use personally identifiable
information about you that you have given to us in a way that is different to
that stated at the time we collected it, we will email you to inform you of how
we intend to process your data and obtain consent, if necessary.
10.3 If we make any material changes in our
privacy practices that do not affect personally identifiable information held
by us we will post a notice on our Site notifying users of the change.
11 Telephone calls
11.1 If you call us, or we call you, by
telephone the call may be recorded for monitoring and staff training purposes.
Recordings will only be used under proper and careful supervision.
12 Your comments, concerns and complaints
12.1 You can expect us to be prompt, efficient
and friendly when dealing with you. Our aim is to provide you with a world
class, professional and confidential service. Occasionally things may go wrong,
or we may not live up to your (or our expectations). If that happens we’d like to
know about it. So, if you have a complaint about any aspect of the service you
have received from us, our staff will be happy to help resolve your
concerns.
12.2 Please bring your concerns to our attention
as soon as possible - the sooner we know about it the sooner that we can
resolve it. We have formal complaints procedures to ensure that your
complaint is handled quickly, fairly and efficiently - a leaflet with details
of this process is available on request.
12.3 Your complaint (whether received by
telephone, letter, e-mail or fax) will be looked into by one of our senior
managers within the company.
12.4 We will tell you if we need information
from someone else to help us look into your complaint and, where necessary, we
will get your written approval before seeking information for others in
connection with your complaint.
12.5 For further information, or to make a
complaint, please email us at admin@leadaffinity.com, write to us at Lead
Affinity, Englands Lane Business Centre, 47 Englands Lane, Gorleston, Great Yarmouth, Norfolk, England, NR31 6BE or call us on 0203 290
3555.
12.6 If we cannot resolve a complaint to your
satisfaction you can then escalate the matter to:
12.6.1 the ICO if the complaint relates to the
way your personal information has been handled. See www.ico.org.uk; or
12.6.2 the Financial Ombudsman Service if the
complaint relates to the financial services products and our credit brokerage
service. See www.financial-ombudsman.org.uk.
13 Law and jurisdiction
13.1 Your use of the Form is governed by the
Laws of England and Wales whose courts have exclusive jurisdiction of any
disputes that may arise under or in connection with this Privacy Policy.
14 contacting us
14.1 You can write to us at Lead Affinity, Englands Lane Business Centre, 47 Englands Lane, Gorleston, Great Yarmouth, Norfolk, England, NR31 6BE, email admin@leadaffinity.com or
call us on 0203 290 3555 between 9am and 5pm, Monday to Friday.